DYNIK

Customer Service Representative - Call Center

Equus

View this job on DYNIK

About this role

Job Description - Obtains client information by answering telephone calls and emails; making OB calls in response to an inquiry for information; interviewing clients; verifying information. - Determines eligibility by comparing client information to established guidelines - Schedules clients for Employment and Training Program Orientations available locally to their area of residence - Refers clients to third party workforce services providers - Informs clients by explaining procedures; answeri…

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Required skills

  • Customer Service
  • Call Center Operations

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